Where Do Your Employees Fall in Order of Importance?
CX Journey
AUGUST 29, 2017
The Ohio Manufacturing Institute recognizes five major stakeholders in organizations. In order of importance they are: customers, owners, managers, employees, and community. Without products, and customers who buy them, there is no company. But that's not the topic of this post. Fred Reichheld You don't build a business.
Let's personalize your content