6 Secrets for Boosting Customer Satisfaction in the Contact Center
Fonolo
AUGUST 24, 2017
SQM offers five customer surveying methods (phone, email, IVR, online and face-to-face) that provide valuable insights for customers. All of this translates into superior customer service, which creates the high CSat score you desire. Whitepaper: The Contact Center Playbook for Improving Customer Satisfaction.
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