Customer Loyalty Florida Net Promoter Score 
Beyond Philosophy
OCTOBER 6, 2014
Beyond Philosophy provides consulting, specialized research & training from their headquarters in Tampa, Florida, USA. Follow Colin Shaw on Twitter @ColinShaw_CX The post Why Most Customer Experience Programs Fail appeared first on Beyond Philosophy | Customer Experience Consultancy | CEM Consultants.
Beyond Philosophy
MAY 31, 2019
When I need a new lure, I go to Discount Tackle on First Street in Bradenton, Florida. When we are managing our brand, we need to control what’s in the fishing net. This fundamental concept is why it is vital to create a memory that makes your customers feel the way you want. I enjoy fishing.
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Beyond Philosophy
OCTOBER 6, 2014
Beyond Philosophy provides consulting, specialized research & training from their headquarters in Tampa, Florida, USA. Follow Colin Shaw on Twitter @ColinShaw_CX.
Beyond Philosophy
OCTOBER 6, 2014
Beyond Philosophy provides consulting, specialized research & training from their headquarters in Tampa, Florida, USA. Follow Colin Shaw on Twitter @ColinShaw_CX.
Intercom
FEBRUARY 3, 2022
” Maybe a net promoter score type survey, like “Zero to nine, would you recommend us to a friend?” ” And typically, that will actually have an impact on their customer loyalty. So, let’s say you go to DoubleTree and you get your cookie. ” Great. We’re sorry, that sucks.”
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