Beyond Philosophy

APRIL 18, 2017

But according to a recent article by global management consulting firm McKinsey&Company, (D) may actually be a better answer. Customers aren’t as loyal as you think they are. Make sure your customers stay with you, don’t move on and increase your sales. How likely are you to switch brands, and why?

Sales 124

Sales Social Media Start-ups Management Consulting 124

SurveySensum

JULY 14, 2020

He has been named as one of the world’s ‘Top 150 Business Influencers’ by LinkedIn, and The Financial Times has recognized his company Beyond Philosophy as being one of the best management consultancies for two years in a row. Shane Goldberg – Founder and Principal at CustCore Consulting. LinkedIn : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Totango

JANUARY 22, 2018

She has successfully designed and implemented customer-focused initiatives and creative customer engagement programs across multiple sectors of technology. Manager, Partner & Customer Experience. Dante is the Manager of Partner & Customer Experience at Google Cloud. VP, Customer Success.

Management Consulting 79

Management Consulting Gaming Education Customer Loyalty 79

1 to 1

MAY 7, 2013

--> -->. ); 1to1 Media is a division of Peppers & Rogers Group, a leader in Management Consulting. Welcome to 1to1 Media — a multimedia resource for CRM and Customer Experience Professionals. Customer Strategy Trends. Customer Champions. Customer Experience. Customer Loyalty. Back towww.1to1media.com.

Customer Experience 51

Customer Experience Social Media CRM Voice of the Customer 51

Totango

JANUARY 22, 2018

She has successfully designed and implemented customer-focused initiatives and creative customer engagement programs across multiple sectors of technology. Manager, Partner & Customer Experience. Dante is the Manager of Partner & Customer Experience at Google Cloud. VP, Customer Success.

Management Consulting 48

Management Consulting Gaming Education Customer Loyalty 48

Lumoa

APRIL 24, 2018

NPS can provide clarity on the status of CX efforts, but the voice of the customer lights the way to improved customer journeys." Chip Bell Customer Loyalty Keynote Speaker, Trainer, Author. It think NPS has done a great job of elevating the topic of customer loyalty to C-suite conversations. linkedin Why?

NPS 126

NPS CX Net Promoter Score Close the Loop 126

1 to 1

JUNE 11, 2013

--> -->. ); 1to1 Media is a division of Peppers & Rogers Group, a leader in Management Consulting. Welcome to 1to1 Media — a multimedia resource for CRM and Customer Experience Professionals. Customer Strategy Trends. Customer Champions. Customer Experience. Customer Loyalty. Back towww.1to1media.com.

Customer Experience 44

Customer Experience Social Media CRM Voice of the Customer 44