Remove Customer Loyalty Remove Ohio Remove Omnichannel
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The Secret to Customer Retention

CX Journey

Want to know the secret to customer retention? I grew up on a farm in Ohio and, as a young girl, had many horses over the years. Simplify the customer journey and your processes along the journey. Don''t forget about the multichannel experience and the omnichannel experience. It appeared on the site on September 15, 2014.