Bill Quiseng

MAY 31, 2023

Every week, in the month of June, I will offer each one of the Three Principles to Build Customer Loyalty. Surely, George Washington. Customer experience or CX is how your customers feel about what you do. And customer loyalty is how your customers feel about what you did over and over again.

Customer Loyalty 109

Customer Loyalty CXM Social Media CX 109

Bill Quiseng

OCTOBER 9, 2024

I am here to tell you that if you’re not in the Top Three, you don’t even exist in the minds of your potential customers. Of course, George Washington. And when you CARE, each customer feels respected, appreciated, and valued. QUI TAKEAWAY: Customers pay for their experience, not your product or service. Here’s why.

Customer Service 173

Customer Service Customer Experience Social Media Customer Loyalty 173

Aquire

DECEMBER 16, 2021

Customer loyalty taps into who we are — a central part of our humanity is our desire to build connections, after all. Customers want to be able to trust brands and feel comfortable in doing business with them. And companies themselves simply wouldn’t exist without loyal customers helping them grow and thrive.

Customer Loyalty 98

Customer Loyalty Social Media Omnichannel Customer Journey Map 98

Bill Quiseng

NOVEMBER 8, 2023

Surely, George Washington. The more emotional the connections, the more memorable the experiences, and the more loyal the customers are. Loyal customers will return repeatedly, spend more money, and rave about you to others on social media. Relationships build loyalty. Loyalty builds your business.

CX 88

CX Social Media Education Customer Service 88

SurveySensum

JULY 14, 2020

He is a prolific Writer, Service Management and Support Industry Analyst, and an International Speaker with a specialization in exploring the connection between customer service and technology, with extensive experience in the IT and technology industries. LinkedIn : [link] /. Website : Www.DoingCXRight.com. LinkedIn : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Zendesk

MARCH 3, 2021

Achieving your ideal customer service results starts with clear objectives. The acronym, originally released in a 1981 article by Director of Corporate Planning for Washington Water Power Company George T. To use metrics in customer service goal setting, choose one stat for every objective that clearly shows your progress.

Customer Service 59

Customer Service CRM Omnichannel Social Media 59