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The Three Principles to Build Customer Loyalty

Bill Quiseng

Every week, in the month of June, I will offer each one of the Three Principles to Build Customer Loyalty. Surely, George Washington. Customer experience or CX is how your customers feel about what you do. And customer loyalty is how your customers feel about what you did over and over again.

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How to Cultivate Customer Loyalty That Lasts

Aquire

Customer loyalty taps into who we are — a central part of our humanity is our desire to build connections, after all. Customers want to be able to trust brands and feel comfortable in doing business with them. And companies themselves simply wouldn’t exist without loyal customers helping them grow and thrive.

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The Rule of Three QUI TAKEAWAYS to Customer Service and Customer Experience.

Bill Quiseng

I am here to tell you that if you’re not in the Top Three, you don’t even exist in the minds of your potential customers. Of course, George Washington. So, when it comes to your customers and you and your business, think RELATIONSHIPS or Go Broke. QUI TAKEAWAY: Customer loyalty is not one BIG WOW to a customer.

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Are You Destined To Be CEO?

Beyond Philosophy

Researchers Claudia Custodio in London and Stephan Siegal at the University in Washington in Seattle specifically studied whether this advantage also made oldest children more likely to become CEO of a small or mid-sized company. When you make things easy for customers , treat them well, and pleasantly surprise them, they remember.

Start-ups 151
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This is our time for a CX Revolution!

Bill Quiseng

George Washington was the first President of the United States. Of course, George Washington. Customer experience is how your customers feel about what you did. Customer experience management is what you do before, during, and after you find out how customers feel about what you did. It was number four?

CXM 97
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3 Things Great Companies Do for Customers

Beyond Philosophy

In late May this year, they announced they will begin same-day delivery services for many of the Prime Customers for no additional charge. But you don’t have to be as big as Amazon to do more for your Customers. The Airport Fast Park at the Baltimore Washington International Airport also thinks of ways to do things for Customers.

Gaming 167
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Good Tipper Or Scrooge – What Are You?

Beyond Philosophy

One argument is that it originated in 17th Century England taverns where customers would give their server extra money “to insure promptitude” or T.I.P. The Washington Post submits tipping began because employers hired freed slaves to serve food but didn’t want to pay them an hourly wage. until after the Civil War.

Start-ups 126