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Now more than ever, modern customerrelationshipmanagement (CRM) systems must support the ability to stay close to existing customers and help secure new prospects. More importantly, your CRM should remove blind spots, enable rich information on the customer, and reduce blind spots and roadblocks.
Loan Servicing Challenges Effective loan servicing involves managingcustomer accounts, processing payments, handling delinquencies, and ensuring compliance with all applicable laws. The need for accurate dataentry, timely processing, and effective communication with borrowers adds to the complexity.
Such solutions heavily rely on customerrelationshipmanagement (CRM) software in the business space. But with great volumes of data, there appears a new issue: data accuracy. Recent studies have shown that CRM data accuracy diminishes yearly by approximately 30%.
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