Zendesk

APRIL 11, 2022

Starting a business can feel a lot like gambling. But when you’re down on your luck in gambling or business, the short-term goal may simply be to break even. This can include planning customer relationship management techniques like upselling and cross-selling prices, promotions, and discount rates.

Gambling 98

Gambling Sales Manufacturing Start-ups 98

Intercom, Inc.

JANUARY 14, 2021

We need to understand the customers and then we go and build things. Procter & Gamble and other fast-moving consumer companies have been doing user research – they go and survey people and translate this qualitative research into a quantitative understanding of the market.

Engineering 225

Engineering E-commerce Start-ups Sales 225

Helpt

AUGUST 25, 2023

Let's delve into why cutting corners on tech support isn't just a bad idea—it's a risky gamble that could cost you more than you'd ever want to bet. While on-shore support comes with a price, the benefits often outweigh the costs, making it a sound investment for long-term customer relationship management.

Gambling 52

Gambling Customer Satisfaction Start-ups Customer Retention 52