Remove Customer Relationship Management Remove Hospitality Remove Mystery Shopping
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Lessons from the Pandemic to Improve Your Customer Experience Now

Bill Quiseng

Within the hospitality industry, we considered everything from hand sanitizers to Plexiglas shields, from floor and door decals to HVAC filters, reallocating the funds to cover the costs. Identify the experts who deliver an exceptional customer experience. Mystery shop your competitors in person and online.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

After holding multiple global leadership roles within the top Customer Research organizations, Nick Lygo-Baker founded Paradigm CX Ltd. in 2018 where his passion for delivering CX strategies for organizations was seeded in Mystery Shopping and Customer Satisfaction research. Website : [link]. LinkedIn : [link].