19 Pieces of Advice Customer Success Mentors Would Give Frontline Customer Success Managers
ClientSuccess
OCTOBER 10, 2018
4) From : Jorie Basque , Customer Relationship Manager | Company : InGenius Software | Location : Ottawa, Canada. Two-fold: If it’s good for your customer’s business it’s good for your business, and you cannot exceed expectations if you do not set expectations. If you learn nothing else, learn to listen.
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