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19 Pieces of Advice Customer Success Mentors Would Give Frontline Customer Success Managers

ClientSuccess

. ————————————————————————————————— 1) From : Sam Feil , Customer Success Manager | Company : ClientSuccess | Location : American Fork, Utah.

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12 Customer Success Best Practices That Can Positively Impact Your Work as a CSM

ClientSuccess

3) From : Jorie Basque , Customer Relationship Manager | Company : InGenius Software | Location : Ottawa, Canada. True customer advocacy – giving everything I have to building customer success as a culture. 6) From : Matt Evans , Director of Customer Success | Company : Grow | Location : Provo, Utah.

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11 Books Frontline Customer Success Managers Should Read Right Now

ClientSuccess

From : Sam Feil , Customer Success Manager. Location : American Fork, Utah. From : Jorie Basque , Customer Relationship Manager. 5) Shortcut: How Analogies Reveal Connections, Spark Innovation, and Sell Our Greatest Ideas , by John Pallock. From : Adam Kuznia , Chief Customer Officer.