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5 Top Customer Service Articles of the Week 10-10-2022

Shep Hyken

7 Tips for Successfully Embedding Customer-centric Governance Into Company DNA by Meygan Gerber. EHL Insights) Today’s business world requires companies to put customers in the driving seat. Usher in customer-centricity. Kantar) How can brands make sure that their customer experience (CX) is different to competitors?