Lightico

FEBRUARY 4, 2025

Auto finance has long been a realm where speed, accuracy, and compliance collide with complexity. This article delves into what Agentic AI is, how AI Agents in Auto Finance operate, and how Intelligent Document Processing (IDP) serves as a cornerstone for this transformation. How does it do this?

Finance 52

Finance AI Compliance Machine Learning 52

SurveySensum

MARCH 10, 2025

Enhances customer feedback analysis : Organizes and categorizes feedback from multiple channels, providing a holistic view of customer experience. Impact – Stronger customer relationships, better product innovation, and a customer-centric approach to business strategy.

AI 52

AI Text Analytics Compliance Sentiment Analysis 52

Lumoa

JUNE 26, 2023

In fact, several companies, ranging from media to finance, are already investing in an omnichannel customer experience to boost their sales and revenue. But first, you need to understand what an omnichannel customer experience is. In This Article: What is omnichannel marketing customer experience?

Omnichannel 78

Omnichannel Net Promoter Score Customer Experience Social Media 78

Lumoa

FEBRUARY 9, 2023

more friendly behavior in customer service) Marketing to take the info into account in better targeting (e.g. upselling to the most loyal customers) Process changes (e.g. informing the customer more often about how the repair is proceeding) Only after you have acted on feedback, customer experience processes are developing.

Net Promoter Score 167

Net Promoter Score Customer Experience B2C Social Media 167

Gainsight

APRIL 8, 2019

This is difficult for companies to do because while they have all of this data, it’s often in many different silos and companies have no way to unify it and use it holistically. First of all, the data is collected in many different systems—such as your CRM, marketing automation, finance, support, product analytics, and other solutions.

Technology 45

Technology Technology Structured Data Unstructured Data 45