Intercom, Inc.

SEPTEMBER 22, 2020

Strong customer relationships are more important than ever for business success, but the old ways of communicating and building relationships with customers are broken. Old communication tools, like email and forms, simply don’t match the ways modern customers want to talk, connect, and receive help.

Gambling 211

Gambling B2B Education Business Growth 211

Shep Hyken

SEPTEMBER 24, 2021

Combined with the ever-changing landscape of the SaaS industry, it is no wonder that sales leaders have been asked to help manage customer relationships, even though this is not their strength. Here are a few reasons why Customer Success should be separated from Sales.? . Use Customer Success as a carrot.

Sales 135

Sales Customer Experience Gambling Customer Relationship 135

Intercom, Inc.

JANUARY 14, 2021

How to use technology to create something. But the consulting experience was interesting because I realized that technology is just one part of it – to have a big impact and to build something that’s going to touch many people or solve something important, I need to understand the world and the business side.

Engineering 225

Engineering Start-ups E-commerce Sales 225

Helpt

AUGUST 25, 2023

Let's delve into why cutting corners on tech support isn't just a bad idea—it's a risky gamble that could cost you more than you'd ever want to bet. Unfortunately, human cloning technology is both morally ambiguous and far away from commercial use.

Gambling 52

Gambling Start-ups Customer Satisfaction Customer Retention 52