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19 Pieces of Advice Customer Success Mentors Would Give Frontline Customer Success Managers

ClientSuccess

4) From : Jorie Basque , Customer Relationship Manager | Company : InGenius Software | Location : Ottawa, Canada. Two-fold: If it’s good for your customer’s business it’s good for your business, and you cannot exceed expectations if you do not set expectations. Adding value to your customers is always going to pay off.