TeamSupport

SEPTEMBER 21, 2018

With much of today’s customer support engagement being handled online, businesses are often looking to have more lengthy and engaging conversations with their customers now. Click to download our whitepaper on how strong customer service is a great growth strategy! This is where AI helps.

Sentiment Analysis 74

Sentiment Analysis AI Artificial Intelligence Transportation 74

TeamSupport

AUGUST 17, 2020

I tend to gravitate to service type SaaS companies that provide valuable products and tools to enable our customers to solve problems and that provide meaningful impact on their businesses. I’m from a small town in Wisconsin and went to University of Wisconsin-Eau Claire. But yes, this is a good thing!

Sports 59

Sports B2B Innovation Customer Relationship 59

Qualtrics

APRIL 26, 2021

The Froedtert & the Medical College of Wisconsin health network is tackling the human side of healthcare. PSP stands for Patients, Staff, and Providers/Physicians – all of which have a customer relationship with each other. In Steve’s opinion, there’s an ecosystem underlying patients, staff, and providers. Book a Demo.

Healthcare 26

Healthcare Hospitality Hospitality VOC 26

Gainsight

MARCH 4, 2024

To begin, there are four levels to evaluate training, according to Donald Kirkpatrick, Professor Emeritus at the University of Wisconsin: The learner’s response to training: Are learners engaged and motivated? The key question is: Which data should I collect, and how should I use the information to confirm ROI on my training program?

Education 52

Education Start-ups Customer Satisfaction Sales 52