Heart of the Customer
SEPTEMBER 11, 2014
The Temkin Group analysis shows that a modest increase in customer experience can result in significant revenue increases – a $1 billion bank sees $273 million in additional revenue over three years, and even a health plan sees $140.8 I’ve been active in HOBY Minnesota for seven years now. million in new revenue.
Beyond Philosophy
JUNE 28, 2019
However, the happier medal winner is the bronze medalist, and the reason we know this is the subject of this episode of The Intuitive Customer. Listen to the podcast in its entirety to learn more about How We Can Measure Customer Emotions in Our Digital World for your Customer Experience.
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Taylor Reach Group
MAY 24, 2018
SOCAP Minnesota Chapter – Agent Hiring & Training: June 13, Bloomington, MN. Learn effective practices on reporting in the social space and how different companies leverage data and insights to tell the right story to senior management and other audiences.
SurveySensum
JULY 14, 2020
Jay Nathan – Founder of Customer Imperative and Gain Grow Retain. With over a decade of experience in customer success and customer service, Jay Nathan has developed customer retention and growth methodology for building, managing, and scaling tech companies serving businesses of all sizes. LinkedIn : [link].
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