SurveySensum

APRIL 11, 2025

Key Driver Analysis (KDA) is a technique that helps you identify and evaluate all the factors that have the biggest impact (can be positive or negative) on your outcome variable like customer satisfaction , loyalty, or brand perception. Thus, youll know if your customers love your product but find delayed customer support frustrating.

Key Driver Analysis 52

Key Driver Analysis Text Analytics Sentiment Analysis NPS 52

Lightico

JULY 26, 2023

The digitization of the financial services sector has generated vast amounts of unstructured data in the form of documents, either PDF or images, and volumes of data that can hold valuable insights for businesses, and help make better decisions. However, extracting meaningful information from this data has been a challenge.

Artificial Intelligence 52

Artificial Intelligence Unstructured Data AI Data Entry 52

Lightico

JUNE 6, 2024

Think data entry, form filling, and basic calculations—tasks that follow a clear set of instructions. Reduced Errors : Minimizes human error by eliminating manual data entry. IDP Pros: Intelligent Automation : Leverages ML and NLP to understand document context, extracting meaningful data with high accuracy.

AI 52

AI Unstructured Data Machine Learning Compliance 52

Hodusoft

MARCH 12, 2025

Robotic Process Automation (RPA) RPA can automate repetitive, rule-based tasks, such as data entry, billing, and customer information updates. By embracing these advanced technologies, financial institutions can streamline operations, reduce costs, improve customer satisfaction, and enhance overall efficiency.

Contact Center 52

Contact Center AI Machine Learning Finance 52