How to Improve Surveys: Amas Tenumah Interviews Martha Brooke
InteractionMetrics
NOVEMBER 11, 2024
I now live in, you know, flyover state in Oklahoma City. So it was kind of like, yes, measurement of aspects of the customer experience. In this case, it was customer service. And of course, customer experience is a lot more than customer service. But customer experience is everything. It’s about 3.5
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