Comm100

MAY 4, 2022

Step 3: Connect all your digital channels within an omnichannel platform. The next and crucial step in accelerating credit union digital transformation is adopting omnichannel member engagement software. Omnichannel platforms connect every communication channel (and the data within) together within one platform.

Omnichannel 88

Omnichannel Artificial Intelligence AI Start-ups 88

Comm100

FEBRUARY 9, 2021

On top of this, customer satisfaction (CSAT) ratings shot up to 4.5/5 Read the full story here – Comm100 Live Chat Helps Canadian Blood Services Connect with Digital-First Customers. Lake Michigan Credit Union – Boosting member engagement. 5 and agents embraced the new software. at that time.

Sales 62

Sales Social Media Manufacturing Customer Satisfaction 62

SurveySensum

AUGUST 20, 2024

Using NPS to measure customer satisfaction and loyalty is a simple but effective way to make improvements based on real feedback. Are you struggling to gauge your customers’ true satisfaction? With this tool, you can assess valuable insights to boost customer satisfaction.

NPS 52

NPS Finance Actionable Insights Omnichannel 52

Comm100

MARCH 2, 2022

Why member engagement is so important Why digital support helps credit unions improve engagement How to improve credit union member engagement Live chat for credit unions Video chat in credit unions Chatbots for credit unions Omnichannel member engagement for credit unions. Omnichannel. More on this later on. They demand it.

Omnichannel 52

Omnichannel Non-Profits Start-ups CX 52