Remove Customer Satisfaction Remove Omnichannel Remove West Virginia
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Want to be a call center representative? Here’s what you need to know.

Zendesk

A call center representative is responsible for a number of different tasks: Providing omnichannel support: Your primary responsibility will be talking to customers on the phone, but you may have to use other tools as well. These might include email, live chat, CRM software , or social media. Some of the other places in the U.S.