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Video Games versus Customer Service

Taylor Reach Group

You emerge from an underground vault in the setting of West Virginia to discover things aren’t as expected. Bethesda’s Fallout 76 is a multiplayer retro-futuristic post-apocalyptic online world in which the player’s character is tasked with restoring civilization with other players.

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Want to be a call center representative? Here’s what you need to know.

Zendesk

Working at a call center is far more complex than just talking on the phone and Googling the solution; you must have the right skills and mindset to achieve maximum customer satisfaction. What skills and qualifications do call center representatives need? Some of the other places in the U.S.