Customer Service Sales CXM Machine Learning 
eglobalis
JULY 31, 2024
With a unified view, companies can understand customer journeys better, predict future behaviours, and tailor interactions to individual needs, significantly enhancing the overall customer experience.
SurveySensum
JULY 14, 2020
President of Reflective Keynotes Inc, Mike Aoki has over 20 years of successful experience in customer service, sales, and management. He has expertise in customer service and sales and has been interviewed by the Globe and Mail, Contact Centre Pipeline magazine, and the Customer Experience Radio Show.
Expert insights. Personalized for you.
328 
Let's personalize your content