Top 150 Global Customer Experience Thought Leaders and Influencers of 2020
SurveySensum
JULY 14, 2020
After holding multiple global leadership roles within the top Customer Research organizations, Nick Lygo-Baker founded Paradigm CX Ltd. in 2018 where his passion for delivering CX strategies for organizations was seeded in Mystery Shopping and Customer Satisfaction research. She is a CX Consultant, Author, and Speaker.
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