Uniphore

OCTOBER 26, 2021

Uniphore Unite is a robust partner program that includes essential resources to support the partner lifecycle end – to – end and enables partners to leverage Uniphore’s best-of-breed, innovative technology to expand their portfolio and profitability. About Uniphore Uniphore is the global leader in Conversational Automation.

Innovation 179

Innovation AI Artificial Intelligence Sales 179

Uniphore

DECEMBER 14, 2021

Through Cisco’s SolutionsPlus Program, Cisco’s customers and channel partners can purchase Uniphore’s conversational automation products to enable more efficient, frictionless and secure conversations between customer service agents and customers.

Sentiment Analysis 264

Sentiment Analysis Customer Experience ML Contact Center 264

Uniphore

NOVEMBER 17, 2021

In 2021, Uniphore announced several key milestones, including its $150M Series D funding , as well as the strategic acquisition of two innovative companies – Emotion Research Labs and Jacada. As a result, Uniphore now supports over 175,000 customer service agents who can handle more than 120 million engagements every month.

Technology 246

Technology Technology Innovation Entertainment 246

eglobalis

JULY 31, 2024

SAP Customer Experience solutions include SAP Marketing Cloud and SAP Commerce Cloud, which help businesses deliver personalized customer experiences and manage digital commerce efficiently. MarTech will help your company and customers stay ahead of the curve.

Customer Experience 428

Customer Experience Social Media Predictive Analytics AI 428

Speaker: Paul Weald, Contact Center Innovator

No matter what industry you're in - healthcare, customer service, sales, and more - it’s easier than you think to reduce wait times, monitor sentiment, and provide enhanced self-service options for all of your users. Embrace automation, collaborate with new technology, and watch how you thrive!

Innovation

Uniphore

OCTOBER 21, 2021

The power of the two platforms coming together, along with our future innovations in the CA space will truly transform the customer experience in a range of industries, from sales and marketing, to education, HR, healthcare and beyond.”. Conversational Automation really is the next frontier in digital transformation.

Contact Center 189

Contact Center Education Healthcare AI 189

SurveySensum

JULY 14, 2020

Customer Experience Manager at Cape Union Mart Group, Kia Abbott is driving the journey to become a customer-led, data-driven organization that can effectively create meaningful customer experiences that delight customers in stores and online. Andrew McFarland – Chief Customer Officer at Black Box.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132