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Uniphore Announces “Uniphore Unite” Partner Program to Accelerate Global AI and Automation Innovation

Uniphore

Uniphore Unite is a robust partner program that includes essential resources to support the partner lifecycle end – to – end and enables partners to leverage Uniphore’s best-of-breed, innovative technology to expand their portfolio and profitability. About Uniphore Uniphore is the global leader in Conversational Automation.

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Designing Intelligent CX: A Practical Roadmap for Agentic AI Deployment

eglobalis

Models must be tested for bias across segmentsespecially in sales, pricing, or hiring scenariosto avoid unintended harm or discrimination. Clear Communication with Users Customers should know when theyre interacting with AI. Bring together teams from customer service, sales, IT, and operations for joint workshops.

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Ahead of the Curve: MarTech-Driven Customer Experience Evolution

eglobalis

Here are seven examples from companies across different continents that showcase the impact of MarTech: Short Cases: Vodafone (Europe) Oracle’s CX Cloud Suite helps Vodafone enhance customer interactions through integrated sales, marketing, and service solutions.

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Uniphore Collaborates with Cisco to Enable Better Customer Experiences

Uniphore

Through Cisco’s SolutionsPlus Program, Cisco’s customers and channel partners can purchase Uniphore’s conversational automation products to enable more efficient, frictionless and secure conversations between customer service agents and customers.

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The New Tech Experience: Innovation, Optimization, and Collaboration

Speaker: Paul Weald, Contact Center Innovator

No matter what industry you're in - healthcare, customer service, sales, and more - it’s easier than you think to reduce wait times, monitor sentiment, and provide enhanced self-service options for all of your users. Embrace automation, collaborate with new technology, and watch how you thrive!

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Uniphore Named One of the Fastest-Growing Companies in North America on the 2021 Deloitte Technology Fast 500™

Uniphore

In 2021, Uniphore announced several key milestones, including its $150M Series D funding , as well as the strategic acquisition of two innovative companies – Emotion Research Labs and Jacada. As a result, Uniphore now supports over 175,000 customer service agents who can handle more than 120 million engagements every month.

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Uniphore Unveils the Industry’s Broadest and Most Comprehensive Conversational Automation Platform

Uniphore

The power of the two platforms coming together, along with our future innovations in the CA space will truly transform the customer experience in a range of industries, from sales and marketing, to education, HR, healthcare and beyond.”. Conversational Automation really is the next frontier in digital transformation.