Customer Service Sales Machine Learning Omnichannel 
DMG Consulting
AUGUST 16, 2022
Intelligent virtual agents come with low-code/no-code development environments so that the business (the customer service, sales, or collections department) can make changes when new opportunities or enhancements are needed. IVAs Are Good for Agents and CX.
CommBox
DECEMBER 15, 2021
This can be customer service, sales, automated services and more. Commbox is a leading AI-powered omnichannel customer communication platform that allows you to manage all your communication from one smart interface. Commbox – a Multifunctional Chatbot Builder for Your Business .
SurveySensum
JULY 14, 2020
President of Reflective Keynotes Inc, Mike Aoki has over 20 years of successful experience in customer service, sales, and management. He has expertise in customer service and sales and has been interviewed by the Globe and Mail, Contact Centre Pipeline magazine, and the Customer Experience Radio Show.
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