Remove Customer Service Sales Remove Predictive Analytics Remove Social Media
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Ahead of the Curve: MarTech-Driven Customer Experience Evolution

eglobalis

Eleven Key Technologies Enhancing Customer Experience Marketing Automation Platforms Marketing automation tools like Marketo and HubSpot streamline repetitive marketing tasks such as email campaigns, social media posting, and lead nurturing.

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Phygital Customer Experience: Make customer service your competitive advantage

Logicalware

For example, a customer may start their shopping journey by browsing products on a website but then choose to visit a physical store to see the product in person before making a purchase. Alternatively, a customer may receive personalised recommendations via email or social media, which they can then purchase in-store.