Remove Customer Service Sales Remove Sentiment Analysis Remove Social Listening
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Ahead of the Curve: MarTech-Driven Customer Experience Evolution

eglobalis

These platforms provide deep insights into customer feedback and behaviour, enabling businesses to make data-driven decisions to improve CX. Social Media Management Tools Tools such as Hootsuite, Hubspot and Sprout Social among many players allow businesses to manage their social media presence, schedule posts, and track engagement metrics.