Customer Service, CXM and Washington

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Customer Service

CXM

Washington

This is our time for a CX Revolution!

Bill Quiseng

NOVEMBER 1, 2023

Let’s be revolutionary to transform CX Into CXM, customer service to customer CARE, and customer service training to an education in customer CARE or customer CARE University. George Washington was the first President of the United States. Of course, George Washington.

CXM

CXM CX Customer Journey Map Sports

The Three Principles to Build Customer Loyalty

Bill Quiseng

MAY 31, 2023

Surely, George Washington. For starters, let me give you these simple definitions: Customer service is what you do for your customers. Customer experience or CX is how your customers feel about what you do. Customer experience or CX is how your customers feel about what you do.

Customer Loyalty

Customer Loyalty CXM Social Media CX

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

Meet the Top 150 Global Customer Experience Thought Leaders and Influencers of 2020. Adam Toporek – Customer Service Expert, Keynote Speaker, Trainer, Strategic Advisor . Annette Franz – Customer Experience Consultant, Keynote Speaker, Author . LinkedIn : [link]. Website : [link]. LinkedIn : [link].

Customer Experience

Customer Experience CX E-commerce Social Media

Webinars

A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

From Curiosity to Competitive Edge: How Mid-Market CEOs Are Using AI to Scale Smarter

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Tech Customer Success

This is our time for a CX Revolution!

The Three Principles to Build Customer Loyalty

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

Webinars

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