Customer Service Florida Hospitality 
Customer Bliss
DECEMBER 6, 2016
Camille Harrison is the Group Vice President and Chief Customer Officer for Florida Blue. Starting many years ago as a customer service rep, Camille has been in the “service” lane her entire career. Episode Overview. She has been in the role now for almost 40 months. About Camille. What About Year Two?
Customer Bliss
DECEMBER 6, 2016
Camille Harrison is the Group Vice President and Chief Customer Officer for Florida Blue. Starting many years ago as a customer service rep, Camille has been in the “service” lane her entire career. Episode Overview. She has been in the role now for almost 40 months. About Camille. What About Year Two?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Execs In The Know
JANUARY 6, 2025
If youre in customer experience (CX) and not attending the Customer Response Summit (CRS) in Clearwater Beach, Florida, from March 3-5, 2025, you might want to clear your calendar because this is where the future of CX comes to life. CRS Clearwater isnt just another conference.
Allen Speaks
JULY 21, 2021
I live in Northwest Florida, aka the 'Panhandle' or Emerald Coast. Hospitality is not accidental. Make sure your artists at your property or venue are well trained in the fine points of service. My 'Winning Guests Through Service" program may be just what the doctor ordered for your DESTINation symptoms! It is an ART.
Execs In The Know
MARCH 4, 2022
Customer journey analytics solutions are used to track and monitor customer behavior across multiple channels, from the first introduction to a brand or company throughout the entire relationship. Which channels or touchpoints do customers visit most often before churning? Best Practices for Customer Journey Analytics.
InteractionMetrics
JULY 22, 2019
You would also expect doctors’ offices, clinics, and hospitals to use multiple methods to gather a full range of insights about the quality of the patient experience. The study found a significant correlation between higher patient satisfaction ratings and lower hospital re-admissions. One of my friends has stage 4 breast cancer.
InteractionMetrics
JULY 22, 2019
You would also expect doctors’ offices, clinics, and hospitals to use multiple methods to gather a full range of insights about the quality of the patient experience. The study found a significant correlation between higher patient satisfaction ratings and lower hospital re-admissions. One of my friends has stage 4 breast cancer.
Expert insights. Personalized for you.
48 
Let's personalize your content