Fonolo

NOVEMBER 13, 2018

Have you been searching for the best customer service conferences to attend in 2019? We’ve made the case before that conferences offer customer service professionals a host of rewards, including valuable knowledge, product exposure, and the opportunity to build new relationships. Smart Customer Service 2019.

Customer Service 108

Customer Service Contact Center Innovation Engineering 108

Lightico

MARCH 23, 2022

Marketing – MGAs often use their expertise to develop innovative marketing strategies. This includes keeping track of all paperwork, paying bills, scheduling appointments, and handling customer complaints. Customer Service – MGAs must answer questions from prospective customers and handle any problems that arise.

Retail 52

Retail Innovation Sales Customer Service 52

Execs In The Know

APRIL 25, 2024

To substantiate these claims, scholars from the Stanford Digital Economy Lab within Stanford HAI and the Massachusetts Institute of Technology studied the impact of generative AI deployed at scale in the customer service sector at a call center.

AI 52

AI CXM Engineering Business Operations 52

SugarCRM

JUNE 13, 2024

This shift supports customization and intelligent product innovation, which is crucial for addressing specific customer needs and enabling efficient service delivery. In the context of sustainability, CRM systems can track and analyze customer preferences for eco-friendly products. Starrett The L.S.

Manufacturing 26

Manufacturing Customer Experience CRM Predictive Analytics 26

Fonolo

JANUARY 22, 2020

Wondering what customer service or contact center conference to attend in 2020? Particularly in an industry like customer support, it’s so important to be around people who are working on the same things and can understand what it’s like to be in our shoes. Chief Customer Officers USA, Atlanta. Customer Contact East, Ft.

Customer Service 129

Customer Service Contact Center CX Education 129

Comm100

MAY 22, 2020

If you want an excellent example of innovative and relevant names, look at the sports team names in the NFL, NBA, and NHL. Other examples include: “Big Ben,” “Buckingham Palace,” “London Bridge” and “The London Eye” for London; “Atlantic City Walkers” for New Jersey, “Plymouth Rockstars” for Massachusetts and.

Omnichannel 52

Omnichannel Sales Sports Social Media 52

Comm100

MARCH 8, 2018

If you want an excellent example of innovative and relevant names, look at the sports team names in the NFL, NBA, and NHL. Other examples include: “Big Ben,” “Buckingham Palace,” “London Bridge” and “The London Eye” for London; “Atlantic City Walkers” for New Jersey, “Plymouth Rockstars” for Massachusetts and.

Sales 13

Sales Sports Innovation Customer Service 13