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What is an MGA in Insurance?

Lightico

Marketing – MGAs often use their expertise to develop innovative marketing strategies. This includes keeping track of all paperwork, paying bills, scheduling appointments, and handling customer complaints. Customer Service – MGAs must answer questions from prospective customers and handle any problems that arise.

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Celebrating Bridge-Builders

Chip Bell

This past week the news reported hanging nooses and “white’s only” bathroom signs in a Toledo, Ohio, GM powertrain plant. The Supreme Court overturned the law, and a powerful bridge began to be constructed between the races. But that bridge is still very much under construction.

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Call Center, Contact Center and Customer Experience Events – April 2018

Taylor Reach Group

Dive into the innovation, strategies and tactics you’ll need to success in Today’s Ecommerce environment – from increasing customer satisfaction to boosting productivity and cutting costs. SOCAP Ohio Chapter – B2C Text Messaging Summit April 5, Columbus, OH. SOCAP Ohio Chapter – B2C Text Messaging Summit April 5, Columbus, OH.