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CommBox Secures $15M Investment from PSG, Prioritizing AI in Customer Experience

CommBox

CEO at CommBox Recent data reveals that 80% of consumers want to see AI in customer service, but only 15% of brands have fully deployed such technologies. The CommBox platform has become a strong partner for brands operating in industries such as financial services, insurance, healthcare, utilities, logistics, and the public sector.

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CommBox, a SaaS Omnichannel Customer Communication Solution, Announces Strategic Growth Investment From PSG

CommBox

“We’re proud to work with our customers as we continue on our mission to help companies move to digital and automated customer communication at scale,” said Eli Israelov and Yaniv Hakim, Founders and Co-Chief Executive Officers of CommBox. Founded in 2014, PSG operates out of offices in Boston, Kansas City and London.

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What is an MGA in Insurance?

Lightico

This includes keeping track of all paperwork, paying bills, scheduling appointments, and handling customer complaints. Customer Service – MGAs must answer questions from prospective customers and handle any problems that arise. Sales – MGAs sell insurance policies to individuals and businesses.

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How Can Your Company and Customers Profit Most from Higher Employee Commitment?

Beyond Philosophy

Gwinner of Kansas State University—have found that employee behavior and advocacy—regardless of the employee’s level of satisfaction—have a direct and profound relationship to the behavior of customers, and also to corporate sales and profitability. Gremler of Bowling Green State University and Kevin P.

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How Hallmark Business Connections “does” Customer Experience, With Rhonda Basler – CB66

Customer Bliss

To help you better understand how they work: “Learn The Business First” This was a piece of advice she got from a mentor after coming to Hallmark, following several high-level, data-driven roles at other companies (predominantly in the Kansas City area). She used 1-on-1 relationship-building to learn the business.