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CommBox Secures $15M Investment from PSG, Prioritizing AI in Customer Experience Boston , MA – Nov. [18], CEO at CommBox Recent data reveals that 80% of consumers want to see AI in customerservice, but only 15% of brands have fully deployed such technologies. Dvir Hoffman. A primary roadblock? Security concerns.
We’re proud to work with our customers as we continue on our mission to help companies move to digital and automated customer communication at scale,” said Eli Israelov and Yaniv Hakim, Founders and Co-Chief Executive Officers of CommBox. Founded in 2014, PSG operates out of offices in Boston, Kansas City and London.
Rhonda Basler currently leads the Customer Engagement team at Hallmark Business Connections, Hallmark’s B2B subsidiary. Her true passion is creating innovative approaches to customer experience, employee engagement and omnichannel marketing, transforming them into both human-centered and results-oriented programs.
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