Q&A with Chatdesk: How to make the holiday season a CX success
Zendesk
DECEMBER 2, 2020
Make sure marketing, fulfillment, and customer service agree on realistic expectations for the holiday season, and have a plan for how to handle “moments of truth” such as late deliveries. In addition, I love supporting Kentucky Basketball, UGA Football and Chelsea FC! Talk to your team about holiday protocols.
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