Drive to 15 – How Minimum Wage Increases Will Impact Businessess & Contact Centers
Taylor Reach Group
JUNE 15, 2017
When you look in Ontario, the majority of Contact Centers are in-house and support inbound customer service. Small technology businesses, where technical support is a Cost Center, will work towards deploying alternative channels of support. Impact on the Contact Center. In a word, automation.
48 
Let's personalize your content