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The Rule of Three QUI TAKEAWAYS to Customer Service and Customer Experience.

Bill Quiseng

So, I encourage you to remind yourself and your colleagues every day about each one of The Rule of Three QUI TAKEAWAYS to Customer Service and Customer Experience. I am here to tell you that if you’re not in the Top Three, you don’t even exist in the minds of your potential customers. Of course, George Washington.

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Ben Puzzuoli: Improving Front Line Customer Service

Bill Quiseng

The real benefit of social media is in meeting people who share like interests. Marriott Hotel in Washington, D.C., Each company faces the task of managing their overall customer service experience so that it’s the most positive that it can be. Can a Help Desk Solution Help with Front Line Customer Service?

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5 Must-Attend Customer Service Conferences in 2019

Fonolo

Have you been searching for the best customer service conferences to attend in 2019? We’ve made the case before that conferences offer customer service professionals a host of rewards, including valuable knowledge, product exposure, and the opportunity to build new relationships. Smart Customer Service 2019.

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The Three Principles to Build Customer Loyalty

Bill Quiseng

Surely, George Washington. For starters, let me give you these simple definitions: Customer service is what you do for your customers. Customer experience or CX is how your customers feel about what you do. NEXT WEEK: Be the Customer. Who is the first President of the United States?

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How to Cultivate Customer Loyalty That Lasts

Aquire

Loyal customers offer you a whole range of benefits far beyond simply increasing the frequency and amount of money customers spend on your products or services. For example: Loyal customers become advocates for your brand — sharing and promoting your business via word-of-mouth on social media and beyond.

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This is our time for a CX Revolution! Part Two.

Bill Quiseng

Surely, George Washington. With the Rule of Three in mind, here is the second QUI TAKEAWAY: Customer service versus customer CARE. So shouldn’t customer service be customer care? At the same time, customer service experts have advocated that the the people in customer service are the frontlines.

CX 88
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Top 4 Strategies to Improve Credit Union Member Experience

Comm100

Through a combination of innovative services and new technology, you’ll learn how credit unions can improve member experience with current and future members, as well their customer service reps too. Speed up support with live chat.