Want to be a call center representative? Here’s what you need to know.
Zendesk
MARCH 25, 2021
So, you’ll need to be self-sufficient with technology. Familiarity with a company’s products or services: Customer service representatives often need to help customers with issues, educate them about features, or upsell them on different products. Nice-to-haves. Some of the other places in the U.S.
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