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Remember My Name!

Taylor Reach Group

When I left my position as Customer Service Director of a firm in Cheyenne, Wyoming, I received a number of letters of thanks including one, from Deb, that still inspires me. You knew my name on my first day,” Deb wrote, “and you always spoke and called me by name when we met in the hallway or the break room.

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What is an MGA in Insurance?

Lightico

This includes keeping track of all paperwork, paying bills, scheduling appointments, and handling customer complaints. Customer Service – MGAs must answer questions from prospective customers and handle any problems that arise. What are the advantages of becoming an MGA?

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Serving Like a Wise Owl

Chip Bell

Their 2018 grand prize winner was Steve Mattheis who made an amazing photo of a Great Gray Owl in Wyoming with a Nikon D850 camera. This is the magazine of the National Audubon Society, the oldest conservation organization in the world for the protection of birds. The story behind how he made the shot was fascinating.