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7 Ways to Use Customer Feedback in Marketing

Lumoa

Another thing your customer feedback can uncover is where your ideal customers spend their time. Don’t gamble with your marketing budget. Let customer feedback tell you your prospect’s preferred channels, then focus your marketing efforts there. Here are some tips on how to make your surveys as effective as possible! 

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Customer Experience Articles

ClearAction

Customer Experience Metaphors Offer a Wealth of Insights article. Customer Experience Insights by Stepping into the Customer’s Shoes article. Customer Experience is Well-Defined by Metaphors BKM: Procter & Gamble. The Art of Listening, to Improve Customer Experience article.