SurveySensum

FEBRUARY 14, 2024

Key Features: Custom Survey Questions: Craft surveys with personalized questions using a library of prompts from 15Five. Integrates seamlessly with Outlook, bringing most of the activities for performance management right into a user’s Outlook.

Close the Loop 52

Close the Loop Outlook Start-ups Text Analytics 52

SurveySensum

OCTOBER 23, 2023

Poor Survey Customizations The primary role of any survey platform should be to allow users to design high-quality customizable surveys. With GetFeedback there is a limitation when it comes to customized surveys because there is no option to edit CCS, HTML, etc, as evident from this customer review.

NPS 52

NPS Social Media Outlook Text Analytics 52

SurveySensum

MARCH 15, 2024

Seamless integrations This tool has direct and seamless integrations with different tools like Outlook and Slack. To guarantee that companies of all sizes can benefit from the power of feedback, they have paired an enterprise-grade platform with a range of specialist market research and customer experience solutions.

Text Analytics 52

Text Analytics NPS Outlook CX 52

Intercom

FEBRUARY 15, 2023

Customer satisfaction tools and software There are lots of helpful tools out there to help you measure customer satisfaction. While there’s still a place for the old reliable email surveys, forward-thinking industry leaders are turning to in-context customer surveys to help them get more relevant insights.

Customer Satisfaction 52

Customer Satisfaction Net Promoter Score E-commerce NPS 52

SurveySensum

APRIL 5, 2022

That’s why you can seamlessly integrate any kind of platform that you use every day such as Outlook, SalesForce, Hubspot, Zendesk, Zapier, etc with SurveySensum. Great customer support. Contact the sales team to get customized quotes. It also helps you create your surveys with logos, desired fonts, and graphics. .

NPS 52

NPS Sentiment Analysis Start-ups Customer Feedback 52

SurveySensum

NOVEMBER 23, 2023

Seamless integrations SurveySensum can be seamlessly integrated with different tools like Slack, Outlook, etc. Features excellent customer support team Cons Some app integrations are missing but their swift support team is ready to integrate on your request. It allows you to customize survey templates easily according to your style.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52

SurveySensum

NOVEMBER 26, 2024

Cons: It does not have specialized survey tools like Qualtrics. It does not provide its users with many custom survey templates. SurveySensum: With SurveySensum you can seamlessly integrate with your existing systems like Slack, Outlook, Salesforce , Zendesk, etc.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Machine Learning AI 52

SurveySensum

NOVEMBER 25, 2024

End-to-end feedback management In-built survey templates Seamless Integrations Contact Management AI-enabled text and analytics software Role-based analytical dashboard Advanced analytical reporting capabilities Starts at $99/per month 4.7 Then explore the top 9 Delighted alternatives.

Text Analytics 52

Text Analytics Sentiment Analysis NPS Customer Feedback 52

Comm100

MAY 21, 2019

Andrew Gilliam – Ho hum No More: Re-imagining Customer Surveys to Drive Results. Post-interaction surveys are something that most contact centers implement after chats or tickets are closed, but few think about how the wording of the survey itself affects uptake and subsequent opportunities for CX improvement.

Contact Center 77

Contact Center NPS CX Outlook 77