Remove Customer Survey Remove Text Analytics Remove Voice of the Employee
article thumbnail

11 best Voice of the Customer tools to listen to your customers effectively

SurveySensum

Thematic is an AI-powered Text Analytics solution that analyses and extracts text from customer feedback. This voice of the customer tool evaluates the meaning of texts and classifies them into themes. Text Analytics for Robotic process automation. Text Analytics and Machine Learning.

article thumbnail

Voice of the customer tools that drive actionable change

SurveySensum

Thematic Thematic is an AI-powered Text Analytics solution that analyses and extracts text from customer feedback. This VOC analytic appevaluates the meaning of texts and classifies them into themes. Get precise and accurate analytical data to resolve customer issues and tickets quickly.