Best of the Podcast 2018: Defining Patient and Customer Experience at Cedars-Sinai Hospital
Customer Bliss
JANUARY 4, 2019
I’m revisiting a conversation I had with Alan Dubovsky , a well-respected colleague in the industry, who is the Chief Patient Experience Officer at Cedars-Sinai Hospital. Before becoming the Chief Patient Officer at Cedars-Sinai, he was the program coordinator for the oncology program at Northside Hospital in Atlanta.
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