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And if customer experience (CX) transformation is your odyssey, it would serve you well to remember that the journey, if not carefully navigated, can be fraught with tunnel-visioned Cyclops, time-eating Lotus Eaters, and the seductive Siren calls of newly hyped technologies. Today, staying “current” and on course can feel overwhelming.
Genesys Cloud CX Genesys Cloud CX is a contact center workhorse built for mid-sized organizations that need a powerful, AI-infused solution. With over 7,500 customers in 100+ countries, it unifies voice, email, chat, text, and social under one roof. Contact InMoment to schedule a demo and get a tailored quote.
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