Remove CX Transformation Remove Michigan Remove Omnichannel
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Customer Response Summit Coronado Recap and Highlights Day 1

Execs In The Know

If we had, we wouldn’t have launched this tech because no one else was doing it at the time in Michigan.”. Keynote: FTD’s Digital CX Transformation Amidst a Challenging Backdrop. Lastly, FTD partnered with Gladly for their omnichannel customer communications. We don’t focus on our competitors,” explained Land. “If