CX Entertainment ML 
Ameyo Callversations
OCTOBER 22, 2021
Delivering exceptional personalized experiences with Conversational AI is the need of an hour to offer and build more intelligent CX. When establishing a conversational AI application, it becomes important to integrate the personalization, context, and relevance in the interaction between humans and bots/computers to ensure better CX.
Uniphore
JANUARY 25, 2022
As the AI-powered customer experience (CX) frontier becomes more mainstream, companies will look to emotion AI to offer a differentiated experience rich in actionable data. Video will be Preferred CX Platform. Expect those numbers to grow as the technology matures and video becomes a more prevalent – and even preferred – CX channel.
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SurveySensum
FEBRUARY 24, 2025
Text Classification: Categorizes text into predefined groups, such as spam vs. non-spam or news categories (sports, politics, entertainment, etc.). Get a Live Demo Free Forever No Feature Limitation No Credit Card Required Sign Up For Free How to Implement Text and Sentiment Analysis in Your CX Strategy?
Aquire
SEPTEMBER 21, 2021
Hear the full story of how United Airlines used digital transformation to fast-track CX innovation. With this new found agility and funding, Ford was able to turn its attention to creating novel projects such as the cutting edge in-vehicle communications and entertainment systems, Ford SYNC and MyFord Touch. Ford breaks down barriers.
DMG Consulting
AUGUST 16, 2022
IVAs Are Good for Agents and CX. Today’s IVAs use machine learning (ML) to identify new use cases and make recommendations on how to respond to them. Even if organizations have the budget to staff up, most are unable to hire and retain the qualified resources they need to deliver the CX to which they are committed.
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