Experience Investigators

MARCH 25, 2025

Subscribe wherever you listen to podcasts (Spotify, YouTube, Apple Podcasts, and more) Want to ask a question about this episode – or another CX issue? Don’t miss the next episode! Leave Jeannie a voicemail at askjeannie.vip – and remember to follow her on LinkedIn !

Event Planning 52

Event Planning Artificial Intelligence CX Customer Experience 52

Retently

MARCH 11, 2024

From measuring satisfaction to understanding the effectiveness of each segment, these questions are your stepping stones to creating more impactful and memorable events. Constructive feedback is key to improvement, and post-event survey questions are thus the perfect tools to understand attendee experience and measure event success.

Event Planning 96

Event Planning Construction Start-ups Customer Feedback 96

SugarCRM

DECEMBER 15, 2021

Sugar challenged the hassles of traditional CRMs by unveiling high-definition customer experiences (HD-CX), a step beyond the traditional 360-degree customer view. 2021 was all about being able to see customers and deliver experiences like never before. 2021 is the year we let the platform do the work.

Event Planning 49

Event Planning Construction AI CX 49

CX Journey

MAY 3, 2016

Volunteering for event planning committees, mentoring fellow members, or participating in the community forum are only a few examples of how members can drive member engagement and overall association success. The success of the Association rides on its members.

Customer Experience 40

Customer Experience Event Planning Voice of the Customer Education 40

Qualtrics

JUNE 30, 2020

Take your digital experience to the next level with our Digital CX toolkit. Clay Warren (00:03): Hi, this is Clay Warren, head of digital CX at Qualtrics, and I want to welcome you to our webcast series. So this would've been my 15th physical events. So we had it all planned, of course, just like everyone else did.

Start-ups 26

Start-ups Innovation Government Technology 26