Remove CX Remove Event Planning Remove Innovation
article thumbnail

SugarCRM’s 2021 Year in Review

SugarCRM

Sugar challenged the hassles of traditional CRMs by unveiling high-definition customer experiences (HD-CX), a step beyond the traditional 360-degree customer view. We Drove Innovation. 2021 was all about being able to see customers and deliver experiences like never before. 2021 is the year we let the platform do the work.

article thumbnail

How Well Do You Know the Six Customer Experience Performance Domains?

CX Journey

Volunteering for event planning committees, mentoring fellow members, or participating in the community forum are only a few examples of how members can drive member engagement and overall association success. Experience Design, Improvement, and Innovation We can't do all of this work and not make improvements to the experience!

article thumbnail

Delivering impactful virtual events in the ‘new normal’

Qualtrics

Take your digital experience to the next level with our Digital CX toolkit. Clay Warren (00:03): Hi, this is Clay Warren, head of digital CX at Qualtrics, and I want to welcome you to our webcast series. So this would've been my 15th physical events. So we had it all planned, of course, just like everyone else did.